How to Talk to Haven So It's Actually Helpful
If you've ever stared at a blank box wondering how to word it, you can skip that part here. There's no prompt to get right. A few honest sentences will get you further than anything you could look up.
Be concrete
"Remind me about Jack's science project at 4, and draft a reply to the teacher about Thursday pickup" beats "help with school stuff."
A vague ask costs you three more messages narrowing it down, and you didn't have time for the first one. Whatever you were about to tidy into a neater request, just say the messy version.
Hand Haven the source
Forward the email, send the screenshot, attach the file. Making Haven guess from a vague recap wastes the thing it's best at, which is reading the pile so you don't have to.
In practice that means:
Forward an email to chat@hellohaven.ai and ask what you want done with it.
Text it a photo. The permission slip, the parking sign, the letter from school, the receipt. It reads them all.
Attach a file in Talk, or keep the ones you'll need again under You → Memory.
Attach a list or doc to a conversation with the + button, when you want Haven's full attention on one thing.
You were probably about to summarize it anyway. Forwarding is less typing, and Haven gets the real thing instead of your tired paraphrase of it.
Say the name
"Add this to Groceries" beats "add this to my list." "Check the Portland trip doc" beats "what did we say about the trip?"
It's a small thing, and it saves a surprising amount of back and forth. Naming what you mean takes the guesswork out, and it works the same whether you're typing, texting, or talking out loud.
Correct it out loud
"No, the younger one has soccer, not piano." Haven gets better when you treat it like a person who's still learning your house.
For the things that are always true, go one further and tell it to keep them. "Remember I'm allergic to shellfish." That one lands in your profile instead of just the conversation, and you can see and edit what's in there under your avatar → Settings → Profile.
And for anything that really can't be dropped, put it in a Doc and call that doc by name when you ask. Memory across text, email, and calls can still be patchy while a bigger upgrade lands, and a named doc works from everywhere in the meantime.
Ask for the next action, not a summary
"What actually needs me today?" is more useful than "what's in my inbox?" The first one tells you where to put your attention. The second hands you more to read, and you've got plenty of that already.
If you end up asking this every morning, you can have it show up on its own instead: "Every weekday at 7am, text me what needs me today." That lives under Auto → Scheduled automations.
And when you're tired, say so
"I'm at capacity. Hold the rest."
That's a complete instruction. You don't owe it an explanation, and you don't have to work out which three things are worth keeping. Say where you are and let it sort out the rest.
You can do all of this from the car
Every one of these works by text, by email, on a call, or in the app. Text it from the pickup line. Forward something while you're waiting for coffee. Say it out loud on the drive home.
None of this is a system you have to learn. It's just saying the thing you already know to something that'll go and do something about it, which is a nice change.
Still working out what Haven can take off your hands? The FAQ covers the basics. And if you want somewhere to put the things it can't forget, start with a Doc.